Teleperformance Hiring for AML/KYC – Mumbai
Teleperformance is looking for motivated professionals to join our AML/KYC – Cards & Dispute Chat Process team in Malad, Mumbai. This is an excellent opportunity to build your career in financial compliance and customer dispute resolution.
Responsibilities:
Handle AML/KYC queries and customer disputes via chat, ensuring compliance with regulatory standards.
Review and process card-related disputes accurately and efficiently.
Collaborate with internal teams to resolve complex cases and ensure timely resolution.
Maintain proper documentation and follow internal SOPs for all transactions and dispute handling.
Stay updated on AML/KYC guidelines, financial regulations, and emerging trends.
Provide excellent customer service while adhering to compliance and quality standards.
Who Can Apply:
Candidates with a minimum of 1 year experience in AML/KYC, card processing, or dispute handling.
Professionals with strong written communication skills.
Individuals willing to work in rotational shifts.
Why Join Teleperformance:
Work in a specialized domain of financial compliance.
Gain exposure to AML/KYC processes and card dispute resolution.
Opportunity to develop skills in a growing, dynamic team environment.
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