Hiring for Transaction Monitoring – Mumbai

Job Description

Hiring for Transaction Monitoring –  Mumbai

We are hiring skilled professionals for multiple roles within Transaction Monitoring, Fraud Management, Chargebacks, and Sanction Screening. These roles involve working on high-risk financial processes for an international North America–based project. Candidates must demonstrate strong analytical skills, the ability to identify suspicious activity, and previous hands-on experience in financial crime prevention or dispute management.

 Transaction Monitoring (AML – L1/L2)
Candidates will be responsible for monitoring customer transactions to detect potential money laundering, terrorist financing, or unusual activity. This role requires a strong understanding of AML policies, red-flag scenarios, risk indicators, and regulatory expectations.

Responsibilities:

• Review daily alerts generated by transaction monitoring systems and investigate suspicious activity.

• Escalate high-risk cases and prepare detailed investigation summaries.

• Assess customer behavior patterns to identify risks and potential ML/TF indicators.

• Maintain accurate documentation and ensure compliance with AML regulations and internal guidelines.

• Work closely with compliance teams and contribute to continuous improvements in monitoring rules and processes.

• Meet productivity and quality targets while adhering to strict timelines.

 Fraud Dispute Analyst (Credit/Debit Card – Fraud & Non-Fraud Cases)
This role focuses on managing fraud and dispute cases related to card transactions, ensuring customer protection, and minimizing financial loss.

 Responsibilities:

• Analyze credit and debit card disputes, both fraud and non-fraud, and determine case validity.

• Investigate chargeback claims, gather evidence, and prepare supporting documentation.

• Identify fraud patterns and contribute to fraud prevention initiatives.

• Communicate with banks, networks, and internal teams to resolve disputes effectively.

• Ensure compliance with card network rules (Visa/Mastercard) and regulatory guidelines.

• Handle time-sensitive cases with accuracy and attention to detail.

Sanction Screening Analyst
Candidates with a background in AML can also be considered for sanction screening roles.

Key Responsibilities:

• Screen customer data and transactions against global sanctions lists (OFAC, UN, EU, etc.).

• Review potential matches (PEPs, sanctions, adverse media) and eliminate false positives.

• Escalate confirmed matches following internal protocols.

• Maintain audit-ready records and ensure adherence to regulatory standards.

Requirements (for all roles):

• Minimum 2 years of experience in AML Transaction Monitoring (L1) is mandatory for AML roles.

• Prior experience in Fraud Disputes / Chargebacks / Sanction Screening is an added advantage.

• Strong analytical and investigation skills with the ability to interpret financial data.

• Exposure to international processes, especially North America workflows, is required.

• Excellent communication skills and the ability to handle high-volume, time-sensitive cases.

• Willingness to work in 24×7 rotational shifts.

• Knowledge of AML regulations, fraud typologies, card dispute processes, and sanction screening tools.