The Assistant Manager – Transaction Monitoring Quality Control (TM QC) will be responsible for ensuring high-quality review of transaction monitoring alerts and investigations. This role involves leading a team, maintaining compliance with global AML regulations, and enhancing quality standards through analysis and process improvements.
Manage and supervise a team of 10–15 full-time employees (FTEs)
Provide guidance, mentoring, and performance feedback to team members
Act as a Subject Matter Expert (SME) for AML and transaction monitoring processes
Conduct regular quality discussions and training sessions
Review transaction monitoring alerts and investigation cases for accuracy and compliance
Ensure adherence to global AML policies, regulatory standards, and internal procedures
Validate risk assessments and ensure proper documentation of findings
Maintain consistency in decision-making across cases
Identify unusual or suspicious transaction patterns indicating potential Money Laundering (ML) or Terrorist Financing (TF)
Ensure compliance with global regulatory frameworks such as:
AMLD (Anti-Money Laundering Directive)
FATCA (Foreign Account Tax Compliance Act)
MiFID, EMIR
BSA, OFAC, Patriot Act, FINRA
Deliver clear, well-documented case conclusions within defined SLAs
Escalate high-risk or complex cases to QC Team Lead / Senior Management
Prepare reports on quality metrics and performance trends
Identify process gaps, inefficiencies, and control weaknesses
Recommend and implement quality improvement initiatives
Analyze error trends and root causes to reduce recurring issues
Support training programs based on quality insights
Maintain accurate and audit-ready QC documentation and records
Ensure all reviews meet internal audit and regulatory standards
Assist in internal/external audits and compliance checks
Achieve and maintain ≥95% quality scores
Meet strict timelines and productivity targets
Handle workload effectively under high-pressure environments
Education: Graduate (mandatory)
Certifications: CAMS or equivalent AML certification (preferred)
Experience:
5–8 years in banking/compliance/audit
3–5 years specifically in Transaction Monitoring Quality Control
Exposure to global regulatory environments (North America, Europe, APAC)
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
Experience with AML/KYC tools:
Actimize
Fenergo
Pega
World-Check
LexisNexis
Dow Jones
Factiva
RDC
Strong analytical and critical thinking abilities
Excellent research and investigation skills
Ability to work under tight deadlines and high-pressure environments
Effective communication and stakeholder management
Strong team collaboration and leadership skills
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