GENPACT Hiring for Fraud Investigation – Gurgaon

Job Description

GENPACT Hiring for  Fraud Investigation – Gurgaon

Genpact is seeking a Fraud Analyst to join their Fraud Investigation team. The ideal candidate will have experience in fraud, disputes, and chargeback management. This role is a great opportunity for professionals looking to further their career in the financial crime prevention domain.

Responsibilities:

• Investigate fraudulent activities, including transaction disputes, chargebacks, and unauthorized transactions

• Analyze and assess fraudulent cases, ensuring timely and accurate resolution

• Work closely with internal teams to mitigate fraud risks and improve fraud detection methods

• Process and review chargebacks in accordance with company policies and procedures

• Maintain accurate records of fraud cases and ensure compliance with industry regulations

• Collaborate with external stakeholders and clients to resolve fraud-related issues and prevent recurrence

• Provide insights and recommendations to improve fraud prevention strategies

Skills Required:

• Proven experience in fraud investigation, dispute management, and chargeback processing

• Strong understanding of fraud detection techniques and tools

• Ability to handle complex fraud cases and resolve them efficiently

• Good communication skills to liaise with internal and external teams

• Detail-oriented with strong analytical and problem-solving skills

Experience: 2 to 3 years in fraud analysis or investigation

Notice Period: Immediate joiners preferred

Experience Required:

• Years of Experience: 2 to 3 years in fraud analysis, dispute management, or chargeback processing

• Skills:

  • Strong background in fraud investigation and fraud prevention

  • Hands-on experience with dispute resolution and chargeback management

  • Familiarity with fraud detection systems and processes

  • Ability to analyze complex data and resolve fraud cases efficiently

  • Excellent communication skills to work with internal teams and external stakeholders

  • Ability to work under pressure and meet deadlines

Why Join Us:

• Global Impact: Be a part of Genpact, a global leader in business process management, where your role in fraud prevention will have a direct impact on the company’s success and reputation.

• Dynamic Career Growth: Work in an exciting, fast-paced environment with ample opportunities for career growth and skill development in the financial crimes domain.

• Collaborative Team Culture: Join a team of experts in fraud investigation and work closely with cross-functional teams to tackle fraud-related challenges.

• Competitive Compensation: Enjoy a competitive salary, benefits, and performance-based rewards, recognizing your contributions to fraud prevention.

• Exposure to Global Clients: Work with clients from around the world and gain exposure to a variety of fraud cases across industries, enhancing your professional experience.