Hiring for Fraud Analyst – Gurugram
We are looking for a Fraud Analyst with expertise in AML, KYC, and fraud analysis to join a leading customer service and risk management team. This role is focused on email-based fraud detection and resolution, requiring strong analytical and communication skills to identify and mitigate fraudulent activity efficiently.
Monitor and assess suspicious activities and potential fraudulent transactions via email channels.
Perform real-time analysis of customer accounts, behaviors, and transaction patterns.
Investigate fraud alerts and escalate cases as per established protocols.
Conduct KYC/AML reviews in line with regulatory requirements and internal compliance policies.
Coordinate with cross-functional teams (risk, operations, and compliance) to resolve fraud-related issues.
Maintain accurate case documentation and report generation for audit and compliance.
Educate customers via email communication regarding the outcomes and preventive measures.
Graduate in any discipline.
Minimum 1 year of experience in fraud analysis, AML, or KYC is mandatory.
Excellent written communication skills (as the role is email support-based).
Strong attention to detail, analytical mindset, and problem-solving ability.
Comfortable working in a rotational shift environment.
Competitive salary up to ₹7 LPA + incentives
Free cab service or travel reimbursement
Professional growth opportunities in the fraud risk and compliance domain
Work-life balance with 5-day work weeks
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