Hiring for Process Associate – Remote
The Process Associate will play a critical role in supporting mortgage operations by managing documentation, client communication, and process coordination. This role requires prior experience in the mortgage industry and a keen eye for detail to ensure smooth execution of end-to-end processes.
Responsibilities
Handle mortgage processing tasks, including reviewing loan applications, documentation, and client details.
Communicate with clients and stakeholders professionally via email and phone.
Ensure accurate and timely completion of assigned processes in line with company standards.
Maintain records, update databases, and ensure compliance with internal and external guidelines.
Collaborate with team members and supervisors to improve process efficiency and client satisfaction.
Escalate issues promptly and contribute to problem resolution.
Requirements
Proven prior experience in the mortgage industry is a must.
Strong verbal and written communication skills.
Ability to handle client queries with professionalism and patience.
Highly organized, detail-oriented, and proactive approach to tasks.
Good knowledge of MS Office tools and ability to adapt to new systems quickly.
Why Join Us?
Opportunity to work with a growing international mortgage company.
Fully remote role offering flexibility and work-life balance.
Exposure to global mortgage processes and client interactions.
Career growth and skill development opportunities.
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